FAQs

How can I contact you for information, technical issues, or corporate offers? Send an email to academy@atlasacademy.gr or use the contact form on the Contact page. For commercial/corporate matters, you may request direct contact with the commercial team.   What are the customer support hours? On weekdays, 09:00–17:30 (local time). …

What happens with my personal data?Your data is stored in accordance with our privacy policy and is used only for operational purposes (e.g., access to courses, invoicing, communication). We do not sell personal data to third parties. You can view the full terms of use and privacy policy here.   …

Can you deliver in-company training? Yes, we design on-site or online programs tailored to the company’s needs. You send us a brief, and we prepare a proposal (scope, duration, cost).   How do group discounts work? Not always. Group discounts depend on the number of participants and the type of …

What equipment do I need for online attendance? A laptop or desktop computer, a stable internet connection, a web browser (e.g., Chrome or Edge), and headphones with a microphone for participation. Detailed specifications are provided on the course page.   Is the platform supported on mobile devices? Yes, the platform …

Do you provide a certificate of attendance?Yes, most courses provide a digital certificate of attendance or completion. For certified/accredited programs, this will be indicated separately.   Is there an assessment or exam?Some certificates include an assessment (quiz, practical assignment). These details are specified in the curriculum of each program. …

Participant Cancellation Policy (live session) Early cancellations (e.g.,>14 days prior) usually qualify for a full refund or the issuance of a credit for a future course. For cancellations made within 14 days or at short notice, the terms presented during checkout apply — a detailed policy is available in the …